- customer service office
- Телекоммуникации: Отдел обслуживания клиентов
Универсальный англо-русский словарь. Академик.ру. 2011.
customer service office
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Customer Service System — BT s Customer Service System (CSS) is the core operational support system for BT, bringing in 70% of income for the company (figures from 1997). BT rolled out CSS nationally in 1989 and provided an integrated system for telephony order handling,… … Wikipedia
Customer Service Excellence — The Customer Service Excellence, (previously the Charter Mark ) is an accreditation for organisations and an independent validation of achievement. Contents 1 History 2 Recipients 3 Assessment 4 See also … Wikipedia
Customer Service Charge — That portion of the customer s bill which remains the same from month to month. The charge is determined separately from the amount of energy used. It is based on the costs associated with connecting a customer to the company s distribution… … Energy terms
Customer service unit — In telecommunication, a customer service unit (CSU) is a device that provides an accessing arrangement at a user location to either switched or point to point, data conditioned circuits at a specifically established data signaling rate. Note: A… … Wikipedia
Service design — is the activity of planning and organizing people, infrastructure, communication and material components of a service, in order to improve its quality, the interaction between service provider and customers and the customer s experience. The… … Wikipedia
Customer relationship management — (CRM) is a widely implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes principally sales activities, but… … Wikipedia
Customer dynamics — is an emerging theory on customer business relationships that describes the ongoing interchange of information and transactions between customers and organizations. These exchanges occur over a wide range of communication channels, such as phone … Wikipedia
Office Business Applications — (OBA) are an emerging class of application that helps businesses unlock the value of their Line of Business (LOB) systems and turn document based processes into real applications. OBAs leverage the power of the Office Business Platform, that is,… … Wikipedia
Office of Administration — Agency overview Formed December 12, 1977 Headquarters Old Executive Office Buildin … Wikipedia
Service system — A service system (or customer service system, CSS) is a configuration of technology and organizational networks designed to deliver services that satisfy the needs, wants, or aspirations of customers. Marketing, operations, and global environment … Wikipedia
service — {{Roman}}I.{{/Roman}} noun 1 system that provides sth the public needs ADJECTIVE ▪ efficient, excellent, good, valuable ▪ adequate ▪ bad, inadequate … Collocations dictionary
